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A special note to business owners looking for more resources:

If uncomfortable email exchanges between clients is something you avoid like radiation poisoning, you're going to want this book. It's like wearing a hazmat suit against all things awkward in business. So yes, you need it because awkwardness is everywhere.

And finally, are you protected from all the legal shit that can go wrong in your business? Contracts are a business woman's best friend, so here's something way cheaper than a lawyer.